Blindfolded Decision-Making, Part 2: What Data Helps You See

  To recap the first blog on Blindfolded Decision-Making: I discussed how businesses who use data at the center of their decision-making will ultimately save money.  That is because when you use data to improve on processes and efficiency, eventually you will spend less on resources, times, legalities and more. In Part 1, I used…

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Help! Another Survey in My Inbox! – Part 2, The Business Side

  At first thought, many businesses and organizations may feel like they know who their customers are – whoever receives or buys my goods, products, services, or resources, including my employees, board or advisory committee members, and community partners.  But not so fast! That’s just identifying them. But what exactly can you say about your relationship…

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